• This policy is applicable to all the customers or people, who purchase services from TourBite, via our website or any offline channels. It also applies to those who visit our office and purchase the services.
What Information Is Collected & How Is It Used?
› We collect the personal information of an individual, and by that we mean that we collect all information that could be used to identify a particular individual or linked to him/ her. Such information includes – name, credit card number, expiration date, telephone number, address, bookings, email address, information about the travel, frequent traveller / flier numbers, cardholder name, passengers and other allied details.
› While you are on your visit to TourBite, we may also gather information related to the internet protocol address of your computer, host and domain from which you are accessing the internet and other statistical data. Although, the Personal Info would not be collected through tracking technology (like cookies), yet cookies may be used, if the personally identifiable information was provided from your end previously.
› You need not to any kind of Personal Information unless you decide to sign up for the newsletter, make a purchase or opt for the following services –
Registration of the Member
In order to become a registered member of TourBite, you will have to provide varied details, like name, telephone number, e-mail address, residence address, login name along with a password, a password hint so that you can remember your password and the password validation. We collect such info due to numerous reasons, which includes, but are not limited to the following:
• To make improvements
• For personal identification
• To contact you for purposes related to customer service
• To fulfill the travel reservations
• To confirm reservations and new member registration
• To meet your specific needs and customize/ modify our website content
Making a Purchase
If you prefer to purchase any of our travel or other related services, you will be required to provide your personal information, as mentioned earlier (for example, name, credit card billing address, e – mail address, telephone number, name of individual(s) traveling etc.) Such information is collected to confirm and process your transactions, reservations and inform you regarding the transaction status. Please note that if you are making the reservations for any number of travellers other than yourself, you must inform us in advance that the other travelers have agreed upon disclosing their Personal Information to us.
Profile of Member
Being a member, you can complete your online profile by providing varied Personal Information, like affinity numbers, travel preferences, paper ticket delivery address, credit card billing information etc. Such information is used to make quicker reservations, i.e. you’ll not to type the same information or details repeatedly.
Surveys and Promotions
♦ TourBite values the feedback and opinions of its customers. Hence, we conduct online and offline surveys, participating in which is completely optional. The information is collected and used to create appealing content and make improvements to mobile site and website.
♦ We also sponsor promotions to help the members win exciting travel related prizes. The information collected may include survey questions and contact information. The former would be used to initiate product improvements and develop promotions, while the latter would be used to notify the contest winners. You may also receive monthly newsletters and updates regarding our special deals, benefits on airfares, rental services, hotel reservation, packages etc. If you wish, you can choose not to receive such messages in future.
■ While you are on our website, the cookies may be used to display an advertisement or send an email focusing on destinations that you might be interested in. such information is used for the sole purpose of a better user experience and is not passed to any third party.
■ A cookie may also be used by the advertising server, in order to track the effectiveness of our advertisements on TourBite. No personal info is collected from you, in this case. Additionally, the cookies may also be used by third party advertising companies to advertise about travel related services and goods. Your personal information will not be included in the information collected. These third party advertising companies use aggregated statistics (regarding your visits to our website) which is completely anonymous to them.
The generic information about the devices used to connect to the Internet, is automatically logged by TourBite and is known as Session Data. It is not linked to any kind of your Personal Information and is completely anonymous. It consists of the type of browser software you use, operating system, IP address and the varied user activities, while on the device. The session data is collected in order to the number of visitors surfing different pages on the website, what are the major items/ services that the visitors click on most, how often the visitors visit the website and so on. It also helps to identify any problem(s) occurring with the servers.
Sharing Of Information
♦ We do not share, rent or sell any Personal Information of the customers to the third parties. The information is shared only with the alliance partners who are engaged with us to offer several benefits to the customers.
♦ TourBite uses non – personally identifiable information to provide useful online services by measuring the demographics, conducting the statistical analysis of the behaviour and collective characteristics of the customers and visitors. Such anonymous statistical information is provided to suppliers, affiliates, advertisers, and other Business partners.
♦ TourBite may hire a third party (for projects such as contest entry processing and market research surveys), which could act on its behalf. The information is shared with these third parties, so that info could be used in connection with the projects.
The member information may also be disclosed:
• If it is required by law, court order, law enforcement authority, or the government
• For legal action against someone who may be – intentionally or otherwise – causing interference with the rights and properties of TourBite.
• To protect the properties or rights of TourBite or its affiliates, employees, associates, directors
Opt-Out of Promotional E-Mails
You can, at any time, opt-out or unsubscribe from our newsletters or e-mail updates. You will receive occasional updates from us, regarding our services, special deals and others. We hope that these updates would be informative and interesting for you. But, if you do not want to receive them, you can unsubscribe the email messages or drop us a mail at email@example.com
• The payments made on the website are highly secured.
• The mobile site and website may contain links to other websites. It should be noted that by clicking on any of these links, you will enter another website for which TourBite bears no responsibility. Henceforth, we recommend you to read the privacy policies of all such sites, as their policies may differ from ours. You will be solely responsible for keeping the secrecy of your membership account information and your passwords.
If you still have some confusion, you can contact us at firstname.lastname@example.org